Bad service

I contacted DStv to switch my services from holiday home decoder to my main house decoder and I was told the services can’t be switched and my problem needs to be escalated and that they would revert to me in 2 hours. It’s almost 10 hours without tv........kids are angry at me and up to now no one contacted me from DStv. I have been trying to contact them back on the ********** 788 number and it’s says the number is blocked for pay as go customers and that’s the number I have always used to speak to them.

Too bad multi choice