Bad service

Such an *********** call center staff. I called earlier to enquire why is my account suspended and yet I paid on the 25 of Feb. I was told by the call center agent to send proof of payment so that they can investigate. He gave me email address **********

When I called again I was told by another agent that the email address is no longer valid. Remember it takes money and time to be on the phone.

I want this to be investigated ASAP as to why my services are suspended after making a payment