Bad service

I paid my subscription on the 27th September for the month of October then on the 7th I was disconnected and I called on the 8th October and I was asked for the proof of payment which I supp**** and was reconnected, then after 3 days I was disconnected again and I called again and sent my pop again and it seems every 3 days I have to call in order to enjoy my dstv subscription. Then Ilogged a complaint and I received a call and was told my acc is sitting with finance to allocate my payment but till Today as we speak I'm disconnected and I must pay R857 to be reconnected. Spoke to some stupid supervisor who said she's gonna look into my acc and get back to me in 15 mins and it's been an hour waiting for a call back. As a result of this bull**** service I'm receiving from call centre agents and supervisors that promise me feedback that. Never comes I want reimbur*****t for the services that I never used for the month of October.