Bad Service

It has been 2 months and my 10th complaint and my billing issue has not been resolved by Multichoice and the problem was started by their third party which is on Air TV and now I’m expected to pay,R179.00 which I don’t have a clue where is it coming because according me I am up to date with my account , and I was even up to date before my Explorer got broken, And Within 2 months I am calling Multichoice after every 6 days with no fail , and when you tell their agents they don’t have a clue what is going on!!!! And they promise you that the problem will be fixed. I think at Multichoice there is no proper system where they put notes on system, because their Agents seemed to be confused all the time. Can someone rectify my account am not owing anything at Multichoice, can you please fix my billing and give me a peace of mind. I think I need to take Multichoice and on Air TV to the media and tell everyone how *********** they are!