bad service

bab bad bad service ever,i hate it when someone hangs up on me number 1.the called them this morning because I noticed the passed 3 months my subscription its too high when I call this money I am being told that subscribed to show max whats that I don't even know how it works.she hungs up the lady by he name of nokulunga .I want my money back multichoice please because you cant give me any prove that I have signup for that.now I am on we chat with Quanita P guesss what she reply after 10min.