BAD SERVICE!!!!!!

Good day

i have a complaint with the above mentioned company with their bad service, my name is Nthabiseng Mo***eng with ID number : ********** 581086 i am married to Serame Abraham Mo***eng with ID number : ********** 960080 who is the actual client with Multichoice we paid R450 on the 27.09.2018 but to our surprise our services have been suspended and according to their self service and my knowledge the amount due is on the 1st november 2018 and the amount owed is R228+/- , so i'd really appreciate it if Helo peter could intervene as they've been of good help in the past and big up's to HELOPETER for the good job that you are doing please do assist people like us..

Kind regards N S Mo***eng ********** 787