1 reviews | Active since Jun 2015
BAD SERVICE
I have been experiencing problems with my explorer for more than a week now. Calling into multichoice on the number ********** 222 since last week. Spending more than R200 on airtime I got the worse person to assist. Yesterday I spoke to an agent my first call to them and the service is pathetic from the lady worse service ever and her attitude just plain and simple stink. The other 2 ladies were helpful but I am really disappointed in the service I got from the first lady.
Dear Nastassja,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Nastassja,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Nastassja
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We tried to contact you to assist with your concern without any success.
Please advise us by return mail with a convenient time for us to contact should your problem persist, and we will assist you accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Nastassja
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We tried to contact you to assist with your concern without any success.
Please advise us by return mail with a convenient time for us to contact should your problem persist, and we will assist you accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,