1 reviews | Active since Dec 2016

15 Aug 2018, 16:12

Bad service

I ordered Explora after a day I got my incentive cancelled at work so I noticed I could not afford it I phoned to cancel they said it’s not possible I must just declined the delivery they went to my house during working hours one of the guys declined they went the following day someone accepted on my behalf I will not pay for the explora I cancelled . Every day I phone but no assistance my number is ********** 940 / ********** 928

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Aug 2018, 07:37
Official

Dear Mahlatse Mavis-Mathonsi Madonzi

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Aug 2018, 11:02
Official

Good day Mahlatse

Thank you for sending us your complaint.

I apologise that your request to cancel the Price Lock contract was not processed.

This matter is now referred to our Price Lock team for further assistance. Kindly expect feedback directly from them.

If you have any queries, feel free to contact us on ***.

Kind regards

Dinah

Best regards,

's update19 Dec 2019, 20:56
Reviewer Update
Even today it’s still not sorted shame on you