1 reviews | Active since Jul 2018
Bad service
I have a very bad experience with dstv my account is being deactivated every week saying iam owing where else I paid my subscription I even went as far as sending them proof of payment but they still disconnect my services.
Dear Julia Mashiloane,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Julia Mashiloane,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Julia
Thank you for sending us your query.
I tried to contact you today but could not reach you. The reason for calling was in relation to your DStv account.
According to our records, there's an overdue balance of R387.84.
This is due to the short payment for the month of May 2018. Previously, we received the following payments:
- R365.00 on 29 March 2018.
- R50.00 on 26 April 2018
- R406.00 on 03 June 2018
- R385.00 on 04 July 2018.
There’s no payment reflecting for May 2018, it for this reason the service is suspended due to non-payment.
Please send us the proof of payment to *** if you made the payment for this period. Once the proof of payment is received, it will be referred to the finance team for payment allocation.
Kind regards
Dinah
Best regards,
Good day Julia
Thank you for sending us your query.
I tried to contact you today but could not reach you. The reason for calling was in relation to your DStv account.
According to our records, there's an overdue balance of R387.84.
This is due to the short payment for the month of May 2018. Previously, we received the following payments:
- R365.00 on 29 March 2018.
- R50.00 on 26 April 2018
- R406.00 on 03 June 2018
- R385.00 on 04 July 2018.
There’s no payment reflecting for May 2018, it for this reason the service is suspended due to non-payment.
Please send us the proof of payment to *** if you made the payment for this period. Once the proof of payment is received, it will be referred to the finance team for payment allocation.
Kind regards
Dinah
Best regards,