BAD SERVICE

I am not happy at all with the service I have been receiving this week from multichoice. I have been calling for 3 days in a row for a simple problem. Today i was advised to bring in the decoder which I will do maybe over the weekend as I am at work during the week. <br> <br> My main concern is that the agents are very quick to answer before they really understand what you are trying to say. The call of this morning really frustrated me because the person was not answering anything I was asking rather what he thought I was saying. I had to repeat myself a number of times. i will really be irate to get to the branch and be told that what i came for could have been sorted on the phone.<br> <br> I am at Centurion, near the Centurion mall so it means I have to drive to Randburg over the weekend as they couldn't't even assist me with the number of the new branch which I am told was opened at Centurion at Lakeside building. To understand my frustration the 1st agent today told me there is a branch near Centurion mall in Gordon road. The 2nd agent when I called back to ask for a number of that branch tells me there is no branch there and tells me about Attredgiiville which is far from me.<br> <br>