1 reviews | Active since Mar 2009
Bad Service
I called dstv 3 Times before i can get throught, The IVR is Messed up. I get to a consultant and im not happy with his advice as the information on the website is different to what he tells me. I asked for a manger and the call was dropped.
Dear Sabeer
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Sabeer
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Sabeer
Thank you for my call today.
I have forwarded your request to the manager. Depending on his availability (as per the time you've requested) tomorrow, kindly expect a call back.
Regarding the different DStv packages and prices, please click on the link provided - https://self-service.dstv.com/compare-packages/?_ga=2.***1.***.***.*** . It will direct you to the our DStv website and make an informed decision.
Furthermore, please be reminded that the service can only be downgraded on the next payment date which is 20 June 2018. Please send us an email on *** once you've decided on the lower DStv package you would like.
Kind regards
Dinah
Best regards,
Good day Sabeer
Thank you for my call today.
I have forwarded your request to the manager. Depending on his availability (as per the time you've requested) tomorrow, kindly expect a call back.
Regarding the different DStv packages and prices, please click on the link provided - https://self-service.dstv.com/compare-packages/?_ga=2.***1.***.***.*** . It will direct you to the our DStv website and make an informed decision.
Furthermore, please be reminded that the service can only be downgraded on the next payment date which is 20 June 2018. Please send us an email on *** once you've decided on the lower DStv package you would like.
Kind regards
Dinah
Best regards,
Good day Sabeer
Thank you for taking my call today.
I have forwarded your request to the manager. Depending on his availability (as per the time you've requested) tomorrow, kindly expect a call back.
Regarding the different DStv packages and prices, please click on the link provided - https://self-service.dstv.com/compare-packages/?_ga=2.***1.***.***.***. It will direct you to the our DStv website and make an informed decision.
Furthermore, please be reminded that the service can only be downgraded on the next payment date which is 20 June 2018. Please send us an email on *** once you've decided on the lower DStv package you would like.
Kind regards
Dinah
Best regards,
Good day Sabeer
Thank you for taking my call today.
I have forwarded your request to the manager. Depending on his availability (as per the time you've requested) tomorrow, kindly expect a call back.
Regarding the different DStv packages and prices, please click on the link provided - https://self-service.dstv.com/compare-packages/?_ga=2.***1.***.***.***. It will direct you to the our DStv website and make an informed decision.
Furthermore, please be reminded that the service can only be downgraded on the next payment date which is 20 June 2018. Please send us an email on *** once you've decided on the lower DStv package you would like.
Kind regards
Dinah
Best regards,