gP
germinah P

1 reviews | Active since Sept 2014

15 Sept 2015, 06:57

bad service

I ordered and paid for goods over a month ago nd still have not received them. I called the call centre and tjey keep on telling me after two weeks. One of the agent was do rude to even hang up on me. What a way to serve ur clients. Ridiculous

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Sept 2015, 09:01
Official
Hello chaesa,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team