1 reviews | Active since May 2018
Bad service
We upgraded for the latest explora so now we want it installed.Called many contacts that was linked to multichoice to do the installation but their response was " No they cant do it as they are too busy-thats after they heard that the installation is included on the upgrade..So eventually we got hold of someone who are willing to do it but then when they checked the decoder's serial number it says "invalid"- meaning installation is not part of it...so called multichoice to checked it and yes agent said its linked to our card and installation included.Called the installer again same thing still invalid..Called back the multichoice same story now they said it will be scalated and they will call us,so we waited...and waited..waited the next day nothing happened .We called multichoice many times(lost count as its so many and no right service got)but eventually we spoke to another agent who checked everything and said that "No our installation is excluded"-(*NOTE:thats after we dont have dstv for 2 weeks)...Paying too much money on this and yet thats the service you got.
Dear Jona De winter,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Jona De winter,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Jona De winter
We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
I have tried to contact you but was not able to reach. I called Mr Johan De winter and we agreed that he will contact us when he get home to assist him accordingly.
Thanks
Best regards,
Dear Jona De winter
We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
I have tried to contact you but was not able to reach. I called Mr Johan De winter and we agreed that he will contact us when he get home to assist him accordingly.
Thanks
Best regards,
Dear Jona De winter
We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
I have tried to contact you but was not able to reach. I called Mr Johan De winter and we agreed that he will contact us when he get home to assist him accordingly.
Thanks
Best regards,
Dear Jona De winter
We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
I have tried to contact you but was not able to reach. I called Mr Johan De winter and we agreed that he will contact us when he get home to assist him accordingly.
Thanks
Best regards,
Dear Jona De winter
We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
I have tried to contact you but was not able to reach. I called Mr Johan De winter and we agreed that he will contact us when he get home to assist him accordingly.
Thanks
Best regards,
Dear Jona De winter
We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
I have tried to contact you but was not able to reach. I called Mr Johan De winter and we agreed that he will contact us when he get home to assist him accordingly.
Thanks
Best regards,