CK
Craig K
1 reviews | Active since May 2015
13 Sept 2015, 10:51
BAD SERVICE
Paid my dstv account for 2 month, then all of a sudden get cut off middle month, phone dstv and ask get told i owe R500.00 and the amount that reflects on the mail message is not a true fiqure to pay, also had two decoders one of which i coy over a year ago now told is suddenly active again. <br> Dont understand how to pay these people if they cant even tell you how much to pay every month, when you phone and ask questions all i get is you must pay first. am more confused now than before i phoned them. Bad service, poorly trained call center staff cant even answer my question<br> <br> <br> <br>
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
14 Sept 2015, 14:45Hello Craigwen01,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply14 Sept 2015, 14:45
Official
Hello Craigwen01,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
