Bad service

Good day

I have contacted DSTV on the 22/02/2018 and many times after swell my query was still not solved please can you look into the query with reference number Jenny Letsholo – reference ********** 5/I38 I spoke to the supervisor aswel and mikaila saunders ,still no feedback after 2 weeks ,yesterday mikaila contacted me after many attempts to email her, the service at DSTV is very negative . Attached is all the Reference numbers reference number is Jenny Letsholo – reference ********** 5/I38 IF I paid as follows: Jan-460 Feb -600- Keep in mind I short paid in Jan of R75 rand of which I paid R600 and short paid with R5 March 730 April -565+113 Total I paid for 4 months is 2468 The total I owe DSTV for 4 months is as follows: Jan-535 Feb-535 March 769 April-565 Total owing was 2404 Which means if you take the amount I paid thus far is 2 ********** DSTC owe me R64 ,Please rectify my account , I have been having endless problems with DSTV and I would really like this account to be sorted.This email was sent to her on 05/04/2018 and i spoke to jenny o as well and he assured me everything is sorted but in the meantime by distaff was suspended due to negligence,I urgently need help!My query was still not soleved after i place my first review on helo peter