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Monica C

1 reviews | Active since Mar 2018

12 Mar 2018, 10:52

Bad Service

I am so ****ed right now by the service provided by Multichoice. If one is looking at wasting ther time and airtime, call MultiChoice. I so wish there was another company that provides the same services in SA, I am ready to take my business elsewhere.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Mar 2018, 15:17
Official

Dear Monica Mihle Cebisa

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Mar 2018, 15:17
Official

Dear Monica Mihle Cebisa

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Mar 2018, 09:28
Official

Good day Monica Mihle Cebisa

It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.

We confirm that your missing payment has been allocated to your account and the billing corrected and adjusted accordingly.

Your service is currently active on the DStv Compact Package.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Feel free to contact us should you require any further assistance.

Kind regards

Rupert

Best regards,