BM
Bridgette M

1 reviews | Active since Jan 2014

06 Mar 2018, 10:32

Bad service

Can someone contact me with regards to my account which is always a mess, and no one seem to know how to reconcile and fix it..........

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Mar 2018, 17:02
Official

Dear Bridgette Palesa

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Mar 2018, 10:00
Official

Good day Bridgette

Thank you for taking my call today.

I sincerely apologise for the poor customer experience and the inconvenience caused.

As discussed, the monthly subscription for your DStv account is R842.50 payable by 03rd of every month. This balance includes:

  • R365.00 for Compact package
  • R85.00 for XtraView
  • R20.00 for insurance
  • R223.50 for Payment Arrangement.

Regarding the payment arrangement, you can send an email to *** for further assistance.

Once more, thank you for taking the time and bring this matter to our attention. Your feedback is important to us.

Kind regards

Dinah

Best regards,