LL
Lynny L
1 reviews | Active since Jun 2016
03 Mar 2018, 10:22
Bad service
I paid my dstv account on 02 March 2018 before 12 mid day. My account still has a balance. Its been back and fourth with a number of consultants no one explain whats going on. I've sent POP but still no one is helping. Last consultant I spoke to said it will take 48 hours and that excludes the weekend. Since when? cause it always reflects immediately.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
05 Mar 2018, 10:24Dear Lynny Ndlovu
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Mar 2018, 10:24
Official
Dear Lynny Ndlovu
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
06 Mar 2018, 17:52Good day Lynny
Thank you for sending us your query. I also apologise for the delayed response.
You'll be pleased to know that your payment reflects and the service is active. The next payment is R95.37 due by 03 April 2018.
Feel free to contact if you require any further assistance.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply06 Mar 2018, 17:52
Official
Good day Lynny
Thank you for sending us your query. I also apologise for the delayed response.
You'll be pleased to know that your payment reflects and the service is active. The next payment is R95.37 due by 03 April 2018.
Feel free to contact if you require any further assistance.
Kind regards
Dinah
Best regards,