SM
Sebongile M
1 reviews | Active since Nov 2017
01 Mar 2018, 16:11
Bad service
Good day
What more do you want me to do because I've already send you my proof of payment.. including my bank statemen showing that I've made a payment?
Are we really that insigincant to get such BAD service. I would understand if my account was in errear's but honestly why should i suffer now???
Who else should i speak to really cause the call centre is just full of useless people?
Do you even bother improving your customer service at all or you find this normal to get complaints from your clients every single day?
I really hate dealing with this company seriously... How i wish i had any other choice.
SOMEBODY PLEASE RECONNECT MY ACCOUNT!!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
02 Mar 2018, 07:09Dear Sebongile Mahlakwane
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply02 Mar 2018, 07:09
Official
Dear Sebongile Mahlakwane
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
02 Mar 2018, 13:49Good day Sebongile
Thank you for taking the time and bring your query to our attention.
Our records show that you have already been responded to and the service is active. Furthermore, the payment is successfully allocated into your DStv account.
Feel free to contact us if you require any further assistance.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply02 Mar 2018, 13:49
Official
Good day Sebongile
Thank you for taking the time and bring your query to our attention.
Our records show that you have already been responded to and the service is active. Furthermore, the payment is successfully allocated into your DStv account.
Feel free to contact us if you require any further assistance.
Kind regards
Dinah
Best regards,