1 reviews | Active since Nov 2017
Bad service
Am so damn fed up with dstv I recently settled my price lock Acc, and multi choice did not send me a paid up letter when I call in today requesting a paid up letter and the 450.00 that they have to refund back to my Acc and the consultant I spoke to said am still owing 2100. She said even if I settled my account am still billed for price lock
Dear Tsholofelo Matibidi
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Tsholofelo Matibidi
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Tsholofelo Matibidi
Please accept our sincerest apologies for any inconvenience you have experienced in this regard.
We have escalated your concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Tsholofelo Matibidi
Please accept our sincerest apologies for any inconvenience you have experienced in this regard.
We have escalated your concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,