BJ
Bernise J

1 reviews | Active since Jul 2014

26 Jan 2018, 06:19

Bad service

Im so sick of dstv sent proof of payment to about 20 emails and still they cant link my sep payment now they keep on cutting me every 4 days. I had it any one that got the same problem to plz contact me for we need to take this further. ********** 164 Thanks bernise

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jan 2018, 08:16
Official

Dear Bernise

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Jan 2018, 09:45
Official

Good day Bernise

Thank you for bring this matter to our attention.

It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.

We currently investigating your Billing concerns with our Finance department for urgent resolution.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Feel free to contact us should you require any further assistance.

Kind regards

Rupert

Best regards,

BJ
Bernise J's update31 Jan 2018, 05:59
Reviewer Update
Only seems like replys im getting of emty promisis for again they have switched my dstv off. I now had it