1 reviews | Active since Mar 2011
bad service
I am so dissapointed with Multichoice. I've people complaining, and I also had problems with them before but now it is getting out of hand. I paid the premium today then suddenly at about 22h45 they suspended my dish while we were still watching a movie. When I used *120*68584# to check what am I owing the message was * you have unused credit of 656......and cents and it also noted my subscription is suspended. No wonder people are unsubscribing. See below the proof that I paidFNB Payment Notification: ZAR364.42 from MISS SANDRA KUBEKA to DSTV SUBSCRIPTION..311565 . Ref ********** 1 2018/01/04 15:02. PF84QSWD.
Dear Sandra
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Dear Sandra
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Good day Sandra
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that your payment is reflecting on your account and that your service is active on the DStv Compact Package.
The billing on your account has been corrected and adjusted accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Sandra
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that your payment is reflecting on your account and that your service is active on the DStv Compact Package.
The billing on your account has been corrected and adjusted accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,