FL
Floella L
1 reviews | Active since Nov 2017
20 Nov 2017, 19:33
Bad Service
I AM VERY DISAPPOINTED WITH MULTICHOICE AFTER HAVING MADE MY PAYMENT TO THEM AND SENT PROOF OF PAYMENT TO ABOUT 5 EMPLOYEES OF MULTICHOICE BUT EVERY WEEK THEY WOULD DISCONNECT MY DSTV STATING THAT PAYMENT WAS NEVER MADE .I WOULD CALL THEIR CALL CENTRE AND KEEP SENDING PROOF OF PAYMENT BUT THE SHOCK CAME WHEN I GOT AN SMS TO SAY THAT THEY WHERE GOING TO DEDUCT ABOUT R800 AS I HAD NOT MADE MY PERVIOUS PAYMENT.WHAT MULTICHOICE DID WAS ******** AS THEY DEDUCTED EXTRA MONEY WITHOUT MY PERMISSION AND PROOF OF PAYMENT WAS SENT TO THEM SEVERAL TIMES .ITS SAD HOW CUSTOMERS HAVE TO SUFFER BECAUSE OF THEIR INCOMPETENCE . ANGRY CLIENT
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Replies (2)
DStv (MultiChoice)'s replyOfficial
21 Nov 2017, 09:46Dear Floella Lekhoane
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply21 Nov 2017, 09:46
Official
Dear Floella Lekhoane
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
FL
Floella L's updateReviewer Update
26 Nov 2017, 06:06When do you plan on giving this feedback because it's been over a week now.l AM sick and tired of you people .you promise your CUSTOMERS that you will do something AND you never do .you are really full of ****.l want my money back how can your finance department be the only department that can only be able to refund me back they also don't do what they are suppose to do
FL
Floella L's update26 Nov 2017, 06:06
Reviewer Update
When do you plan on giving this feedback because it's been over a week now.l AM sick and tired of you people .you promise your CUSTOMERS that you will do something AND you never do .you are really full of ****.l want my money back how can your finance department be the only department that can only be able to refund me back they also don't do what they are suppose to do