1 reviews | Active since Aug 2017
Bad service
I have contacted DSTV a few times this month in regards to my account. DSTV has a debit order loaded on my account however they do not run the debit which in turn leaves my account in arrears and affects my ITC payment profile. My service is once again suspended and the debit order has not gone off. The call center agents as well as the supervisor keeps telling me this problem will be sorted but it never is. DSTV provides a pathetic service and I do not treat customers fairly!!
Dear Anngelica Moodley
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Anngelica Moodley
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Anngelica Moodley
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We have tried to contact you for more detail pertaining to your query without any success.
Please refer to your personal e mail address for more detail to your concerns.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Dear Anngelica Moodley
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We have tried to contact you for more detail pertaining to your query without any success.
Please refer to your personal e mail address for more detail to your concerns.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,