bad service
Its a Saturday night and I can't watch a movie because I can't change channels because apparently I need a upgrade. Thanks Dstv for the scientific way you have gone about this. Not only do we have to pay fortune for this service but have to watch repeats ad nausea. We also get a bad service as well. DSTV you don't care about your customers.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
09 Oct 2017, 07:34Dear William
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply09 Oct 2017, 07:34
Official
Dear William
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
09 Oct 2017, 10:52Good day William Thompson
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We tried to contact you to assist with your Technical problem without any success.
Should this problem persist. please advise us by return mail and we will assist you accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply09 Oct 2017, 10:52
Official
Good day William Thompson
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We tried to contact you to assist with your Technical problem without any success.
Should this problem persist. please advise us by return mail and we will assist you accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Rupert
Best regards,