KM
KEITUMETSE M
1 reviews | Active since Nov 2014
01 Sept 2015, 11:09
Bad service
The level of service provided by dstv is not only unreliable but even the staff has no idea what is going on , on the 21st I made a payment and my account was reconnected only to be disconnected because the payment I made was for last month yet I had no connection,the lady tells me they work in advance yet I am owing for last month were I had no connection ,she has no idea what she is taking about and I have two decoders but the service is so pathetic ,
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Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Sept 2015, 12:38Hello Monikx33,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply04 Sept 2015, 12:38
Official
Hello Monikx33,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,