1 reviews | Active since May 2016

28 Sept 2017, 14:44

Bad service

App**** telephonically for price lock Explora. Application was successful. Promised delivery within 3 - 4 working days. 2 weeks later still waiting. Contacted multi choice. Told my application was being escalated and that the price lock team would contact me. 48 hours later and still nothing.

0
Replies (6)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Sept 2017, 14:59
Official

Good day Russell

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Sept 2017, 16:47
Official

Good day Russell

Apologies for the delays .

We have tried contacting you on *** to no avail.

Please provide us with your ID and alternative contact numbers.

We'll get the team to contact you and assist.

Regards

Girly

Best regards,

's update28 Sept 2017, 18:07
Reviewer Update
How about now or will this just get another automated response?
's update29 Sept 2017, 06:43
Reviewer Update
********** 670
's update29 Sept 2017, 06:44
Reviewer Update
About ready to tell multi choice to shove it.
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Sept 2017, 09:02
Official

Good day Russell Wayne Wright

As per our telephonic conversation , the Price -Lock team will contact you shortly.

Regards

Girly

Best regards,