MS
Mmatshepo S

1 reviews | Active since Jul 2015

31 Aug 2015, 09:47

Bad service

I am disappointed because this Nesta person DID NOT HELP ME at all even after i have sent the necessary document she did not get back to me it has been another month and still nothing,every time i call looking for her all i get is I will be called after an hour and no one ever calls me,when i send her an email she doesn't even respond .Multichoice been nothing but stressful their employees always promised me lies.Last week i spoke to lady was told that the finance department will call after an hour and its been a week already and no call from Multichoice came through. <br> I am utterly disappointed at their services .It has been nothing but bad and ridiculous . <br>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Sept 2015, 12:26
Official
Hello Mskhosana,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,