BE
Byron E

1 reviews | Active since Aug 2015

27 Aug 2015, 14:17

Bad service

Upon uprading from pvr to explora due to not being able to watch box office movies, I installed the explora and been trying to set up my box office. After over an hour worth of calls to customer care every second day or so I still cant access my movies. Thinking that paying R800.00 pm it would have been nice to have what the package offers me. Im still waiting for my paid service and would like someone to call me and explain

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Sept 2015, 11:57
Official
Hello ByronEvans23333,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,