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anton D
1 reviews | Active since Oct 2014
28 Dec 2024, 11:11
Bad Service
Multichoice supply faulty equipment to their customers and then provide no service in rectifying the issues. I have been waiting for 2 months for a brand new DSTV Streama to either be exchanged and repaired whilst still having to pay for the services that I am not able to access. I would not recommend using their services. Try find alternatives to the online streaming services.
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
28 Dec 2024, 11:36Hi Anton,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply28 Dec 2024, 11:36
Official
Hi Anton,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
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anton D's updateReviewer Update
31 Dec 2024, 07:22It has now been 3 days and I have still not heard from their team, even after the above message. This just confirms how bad their service is and how they continue to dish out empty promises...
aD
anton D's update31 Dec 2024, 07:22
Reviewer Update
It has now been 3 days and I have still not heard from their team, even after the above message. This just confirms how bad their service is and how they continue to dish out empty promises...