FJ
Ferdi J

1 reviews | Active since Aug 2015

04 Aug 2015, 20:47

BAD SERVICE

My decoder became faulty and I was told to take it in. We stay in Grabouw, so we went to the Somerset West branch. They closed the office and told us to go to the Cape Town office. This is BAD very flukking bad...<br>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Aug 2015, 15:17
Official
Hello Ferns062,

Thank you for taking our call today.

We apologise for the inconvenience caused in this regard.

As requested, we have cancelled your debit order facility. Please refer to your personal email address for a detailed response.

Thank you for bringing this matter to our attention. Your support is important to us.

Here are our touch points:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Kind regards
Dinah