1 reviews | Active since Dec 2016

17 Oct 2023, 10:53

BAD SERVICE

Im so disappointed with multichoice,had an E143-4 error on my 2 secondary deciders and called multichoice to fix the error. Now my subscription amount is almost double,went from R449 to R 790. Had the same issue previously and the amount was increased meanwhile i know that im on price lock for 24 months.DSTV PLEASES educate your female consultants on how to fix errors without them tempering with customer accounts. Im fed up to a stage where im considering canceling my DSTV account

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Oct 2023, 11:10
Official
Hi Sean, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
's update04 Nov 2023, 19:31
Reviewer Update
Hi,you can try contacting me during the week after 9am