PS
Phemelo S
1 reviews | Active since Apr 2020
21 Apr 2020, 19:21
Bad service
Paid my subscription on the 27 March 2020 but still have to call after 2 days to ask to be reconnected. Proof of payment has been sent a couple of times. And at the current moment I spoke to a consultant and she put me on hold for up to an hour, claiming to assist me and it's almost 20h00 and the call center is almost closing because of lockdown.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
21 Apr 2020, 19:39Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply21 Apr 2020, 19:39
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
PS
Phemelo S's updateReviewer Update
21 Apr 2020, 19:49Called in again spoke to zanele who escalated the call to her supervisor Martha that told me there is no way she can assist with the matter and she also hung up. What a wonderful service we are getting as paying clients
PS
Phemelo S's update21 Apr 2020, 19:49
Reviewer Update
Called in again spoke to zanele who escalated the call to her supervisor Martha that told me there is no way she can assist with the matter and she also hung up. What a wonderful service we are getting as paying clients