BAD SERVICE

I am really not impressed with the service I am receiving from Mulitchoice, they made a mistake and billed and account 10 times what they were owed as a monthly subscription. This happened in November already but they are just not doing a refund as agreed on more than 1 occasion.<br> Now I am getting excuses that an initial was misspelled and the bank rejected the money, which we all now cant be, this is the same account you over deducted from \hellloooo".<br> First all your system made a mistake by over deducting an account now just to get the money refunded back into the account is costing more than the money itself(with driving to Multichoice and all the phone calls I have made to them seeing no one ever bothered to get back to me unless I am the one following up.<br> Please stop with your stories and pay the money back into the respective bank account"