1 reviews | Active since Apr 2017
bad service
<p>i wrote to hello peter in march regarding a payment that i made at multichoice which on their side shows that it didnt go through, i didnt get much help as the lady who was assisting me said they cant find the payment on their side aswell. . so now since im not getting any help im going to take this matter further. for two months our account is an arears our lines are closed yet money was taken from and nothing is being done. what a bad service multichoice</p>
Dear Zinhle
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Zinhle
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
I sent you the statement they sent me, i sent the slips i got that day. I seriously dont understand why you would say you cannot find the payment. And as i said i am not the only customer who has expierenced this with this issue.
Today i went to pay for our account and we have to R500 and something we are being charged because our lines were being activated and suspended. I realy dont get why i should pay for this, since it wasnt my fault. . its clear that multi choice will not allocate my payment to the account
I sent you the statement they sent me, i sent the slips i got that day. I seriously dont understand why you would say you cannot find the payment. And as i said i am not the only customer who has expierenced this with this issue.
Today i went to pay for our account and we have to R500 and something we are being charged because our lines were being activated and suspended. I realy dont get why i should pay for this, since it wasnt my fault. . its clear that multi choice will not allocate my payment to the account
You didnt even explain to me, that we would be charged when you activate the line. I am not pleased at all
You didnt even explain to me, that we would be charged when you activate the line. I am not pleased at all