SQ
Siphokazi Q

1 reviews | Active since May 2017

07 May 2017, 10:03

Bad service

<p>I am very disappointed with multi choice i bought a decoder at phillipi plaza on 03/05/2017 and i was told that installation will be done within 24hrs i have been waiting ever since i calld them on friday and i was told someone is coming until today no one has come i have a decoder still on the box evrytime i call them its the same story someone is coming . I am going back there tomorrow to return the decoder and i want my money back. Your service stinks my house i only 10min away.</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 May 2017, 08:29
Official

Dear Siphokazi

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team

DStv (MultiChoice)
DStv (MultiChoice)'s reply08 May 2017, 11:34
Official

Good day Siphokazi

As per our telephonic discussion, I have escalated the matter to Field service team regarding your installation.

I will keep you posted.

Thank you

Girly