NFS(
Nobuhle Felicity Sithole (Dhludhlu)

1 reviews | Active since Sept 2012

03 May 2017, 09:42

Bad service

<p>Been trying to reconnect my dstv explora after i have disconnect it 1 december 2016 due to me relocating so now am trying to recconect it again but they not helping with that they promised me yesterday that after an hour i will be reconected and they said i must pay R278.00 i did and they asked that i email them the proof of payment which i did and now i have emailed it to 3 people alredy coz everytime i calll they ask that i email proof of payment .but evn today my dstv is not reconected n already spent R80 calling multichoice so i dont have airtime anymo.n i still want my dstv to reconected klaar.how long does it take a year or what .</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 May 2017, 09:43
Official

Dear Nobuhle Felicity

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply03 May 2017, 11:51
Official

Good day Nobuhle

We confirm that your service is active. However, the payment is not ye reflecting.

You will be notified once the payment reflects in the account.

Please do contact us if you require any further assistance.

Kind regards

Dinah