MR
Michelle R

1 reviews | Active since Apr 2017

11 Apr 2017, 08:30

Bad Service

<p>I paid my dstv on the 28 March R 300,00 from my capitec account and R 880,00 from my husband's Standard Bank account. Today the 11 April'17 the accounts dept still can't pick my payment up. I have send proof of payment to their customer services they still did not come back to me. I have been phoning them every day but and the payment is still not allocated to my account. I really don't understand why they cant check on their statement or bank account for my payment. I went to standard bank and according to them dstv did receive my payment and I have used the correct reference number. I want my account to be sorted out today please.</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Apr 2017, 09:25
Official

Dear Michelle Rhoda

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team