1 reviews | Active since Apr 2017

06 Apr 2017, 15:09

BAD SERVICE

<p>Just because DSTV Pvr account is on my name and deduction goes off from my husband's account Multichoice refuse to upgrade my request to pricelock explora. We've been paying DSTV for about 10 years via debit order and I've been a subscriber for maybe 22 years if it isn't more.<br />How useless is that. I even gave them my husband's details so that they can confirm his banking details....but the lady just started telling me we must change our details and and and........</p> <p>Why all this negativity if they can see that we're a valued client and that they NEVER had any problems with payments in the past even while the account is on my name and account on my husband's name</p> <p>I really feel like cancel my whole account because of the bad experience with them.</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Apr 2017, 16:07
Official

Dear Mariaan

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team