BAD SERVICE
<p>Switched to pricelog in Jan 2017. Payment plan was set as cash where it should have been debit oder. Failure from my side to realise resulted in accumilated amount if R1500 I had to pay at once. Following month had to phone again to deduct my subscription fees. This month had to phone 3 times already!!! Still my problem is not resolved!!!!Pathetic</p>
Dear Mariska
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Dear Mariska
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Good day Mariska Van Niekerk
Please accept our sincerest apologies for any incontinence you may have experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Your concerns have been escalated to our Price Lock department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert
Good day Mariska Van Niekerk
Please accept our sincerest apologies for any incontinence you may have experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Your concerns have been escalated to our Price Lock department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert