GS
Goldrick S

1 reviews | Active since Feb 2017

26 Feb 2017, 17:39

Bad service

<p>A week ago i took a dstv explorer's contract with multichoice .In 3 days i received a unit with a voucher for a contractor that was suppose to come help me install the decorder .Thats where my nightmare started .Every contractor that i contacted wouldnt help because multichoice take about 3 months to pay them on vouchers .when i called the office they arranged with someone that called me and we made an appointment with this person to come do the installation on sunday 26th at 2 noon .The whole day went this person neva came .I then called the office and no one could help .Now i had to go spend a grand to get someone to come do the installation .Pathetic customer service with multichoice .</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Feb 2017, 07:59
Official

Dear Goldrick Senwana

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team