SM
Sipho M

1 reviews | Active since Dec 2016

19 Dec 2016, 16:23

BAD SERVICE

<p>For the past three months I have been paying DSTV via EFT however my service has been suspended each and every week, they have asked me on numerous occasssions to send proof of payment and I do that but still my services are constantly suspended, I have went to their contact center (submitted proof of payment) , called, emailed and the problem is not resolved, to make matters worse their contact center agents do not have the correct email addresses where you can send your proof of statement. I am really frustrated by the service I get from DSTV., seriously considering to cancel my subscription.</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Dec 2016, 19:21
Official

Dear Sipho Mazibuko

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team