Bad service

<p>We are constantly having to reboot our decoder .We "upgraded" about a year ago and have never had all the features activated and 9 times out of 10 we have to reboot the decoder as we receive a message on the screen to insert our smart card .ever since the upgrade we have had nothing but problems from this service provider . I think it is because I refuse to oblige with a stop order for payment but choose not to be locked in and pay manually.</p>