1 reviews | Active since Nov 2016

27 Nov 2016, 14:20

Bad service

<p>I am not too sure why DSTV's service is so bad. I have been a client for many years and firstly DSTV system decided to upgrade me now it downscaled me. I though the client was in control of whichever package they preferred. Been on the line with a consultant that ended up not coming back looks like i was busy chatting to myself. Then my DSTV tells me i cannot view channels as this is not part of my package so sad as this has been part of my package since last year. DSTV you need to look at your business as it is really depressing to go on and on and on. I definitely will not recommend you to anyone.</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Nov 2016, 08:35
Official

Dear Natalie

We acknowledge receiving your query. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Nov 2016, 14:39
Official

Dear Natalie

Please accept our apology for the bad service received.

We tried contacting you several times to no avail at 2:05 pm your line goes to voicemail. Please let us know if you still cannot view your channels, so we can assist further.

Regards

Elna

Best regards,