bad service

<p>im so annoyed right now, we bought an explorer yesterday much to our excitment to be able to start watching dstv, for dion wire which we were advised we would get free installtion, and told to call the number on the box, i call the call centre only to be giving other cell number to call which the gentlmen advised me that he would come out the next day, upon calling him this morning to confim a time he require information on the box, which was then provided to him which then only he tells us that we need to contact other number on the red sticker on the box as he would not be able to assist us, failing to understand how this system works and why this information was not told to me yesterday when i called the multi choice call centre before have to call different person wasiting my time and airtime, now i have to wait another 24hours before i can get my explorer setup, its this fair for new customers to be treated this way. and why does the call centre not give the correct information from the start. very dissapointed and would actually rather return this explorer.</p>