1 reviews | Active since Nov 2016

06 Nov 2016, 20:39

Bad service

<p>For 2 weeks channel 111 has no picture, consultants on the fone waste my airtime , asking me to reset and unplug cables, today i was advised i need to take my prv decoder to a dstv branch. What an inconvience. I pay full amount for subscription . Spend my airtime now on my leisure time I must walk to a dstv outlet with the decoder. What a bad service. I demand reimbur*****t because u are ******. My account number is ********** 7</p> <p> </p> <p> </p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Nov 2016, 07:34
Official

Dear Nompumelelo Maseko

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Nov 2016, 14:18
Official

Dear Miss N Maseko

We apologies for the inconvenience caused. We’ve tried to contact you on your mobile number provided, however your calls went straight to voice messages., we could not leave a message for you. This was just a courteous call to just check if your technical problem is resolve.

Regards

Nesta

DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Nov 2016, 14:19
Official

Dear Miss N Maseko

We apologies for the inconvenience caused. We’ve tried to contact you on your mobile number provided, however your calls went straight to voice messages, we could not leave a message for you. This was just a courteous call to just check if your technical problem is resolve.

Regards

Nesta