1 reviews | Active since Sept 2016

31 Oct 2016, 09:40

Bad Service

<p>I app**** for the DSTV Explora package of R949 p/m via the MultiChoice Call Centre, got approved etc, sent through all the relevant documents more than once and its been about a month now and I still have not received the Explora decoder. I have phoned a number of times and nothing has been done, I have even asked to speak to a manager and got put through to a supervisor. The next day I phoned the supervisor again as he did not get back to me and he said he will call me at 16:00 which never happened once again. I think the service that MultiChoice has given me is ridiculous. I expected much more from MultiChoice.</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Oct 2016, 09:49
Official

Dear Thalia

We are acknowledge receiving your enquiry. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

's update31 Oct 2016, 14:02
Reviewer Update

Hi Dinah

Thanks for the response but still no one has contacted me yet.

Thanks