BAD SERVICE

<p> My father, a late 60 year old received a notice that his account is behind, although for the last 4 years this has been deducted via debit order. He then drives all the way from Strand to N1 City, the only Service Centre that can help him. He arrives there at 07h00 on a Saturday , first thing - only to be told by the staff member that it is a mistake on their side, His account is actually in a credit. </p> <p>Sunday Morning (te very next day) he switch the tv on and His account is suspended. WONDERFULL.</p> <p> </p> <p>DSTV decided not to update the yearly increase on his debit order and that he now has to go back to N1 City Multi Choice office to fix his account.</p> <p>How horrible. DSTV needs to get a wake up and focus on client service. Your rates are so high and then you get service like that.</p>