Bad Service

<p> My acc got disconnected on 13 Oct 2016, I then made a payment of R809 which is my subscription plus the reconnection fee.<br />I then called the call centre to request to be reconnected, I was assisted by Pertunia who was utterly rude and does not have soft s****s at all.<br />She spoke over me and didn't wanna give me a chance to talk because she wanted to get her point across. I then requested to speak to a Team Leader and she said my Team Leader will tell you the same thing and I insisted to speak to a Team leader regardless she said if you want to speak to a team leader you will have to wait and she kept me on hold until I ran out of air time. I expected to get a call back since I got disconnected but I did not.<br />My query was not resolved and I still don't understand what she was explaining to me.<br />I don't owe multi choice anything and she said to me I've been owing for a couple of months now. I have never received communication from Multichoice stating that I'm owing R300+ because I know know that they would have disconnected me long ago . I don't understand how I owe Multichoice because.</p>