Bad Service

<p>This is a follow up to my previous complaint about Multichoice's Decoder Payment Plan department. I have since last week friday tried to make headway with this issue, but Multichoice doesnt seem to care. every time I call, my problem is being escalated to the next person, the people i speak dont know or cant help me so they are going to escalate my problem, for a whole week all I have heard is the word "escalate"and how sorry they are. I am very disapointed as I have never had this kind of problem with them before. </p> <p>I want to know is there anyone at Multichoice that knows how to help me? is there anyone there that actually knows what they are doing? How is it that for a whole week you can not activate a decoder? I dont want a person to call me and tell me they going to escalate my problem, thats just passing the buck to the next incompetant person. As a DSTV Multichoice customer for many years, I find this very unacceptable. </p> <p> </p> <p>I'm no longer asking for help, I am demanding help and I demand that someone who knows whats happening helps me fix this issue or you can come and collect your piece of **** decoder and cancel the plan. </p>